Christi 发表于 2017-04-21 22:23
突然发现这个好像不apply to my case,
It doesn't apply to your case anyway. You are not flying with a European carrier. Just a piece of suggestion for next time. sorry for the confusion.
In the case you have a ticket from European airlines, if you bought the ticket routed directly from China, with transits, to a European city, any of delay should count. After all, the airline signed the contract to get you from A to B, and the end result is that you arrived more than 3 hours later than the ticket states.