你在hsbc啊？你是做什么职位的呢？
我现在很头痛这个问题，要显得好学积极爱与人打交道。。。。哎哟神马问题啦。。
还有你说的career path是职业规划么？晕啊。。。
柜台的话要从teller做起吧
我觉得assistant customer service做到后来就是个人客户经理 跟自己的能力有很大关系
啊？？原来是这样啊。。看来我完全误解了。。。。个人客户经理应该还有销售业绩有关吧？
job spec 是这样的
Job purpose
Responsible for delivering customer services and relevant administrative tasks to facilitate the day to day operation of the Banking Department as required.
Main responsibilities of the role
• Cash handling and other associated duties as a cashier at closed counter.
• Handling customers and other associate duties such as account opening and
customer enquiries at open counter and banking hall reception desk
• Customers’ requests and transactions handling and processing
• SWIFT payments processing.
• Comply with Banking Department policies and procedures manual at all times.
• Provide clerical support duties, such as, filing, data input and ad hoc projects.
• Adhere to the Bank and Banking Department’s Code of Conduct.
• Assisting the preparation of Statistical, anti-money laundering, Internal Audit Requirement/Compliance Requirement reports
BOC CORE COMPETENCY MODEL
LEADERSHIP
Establish a clear and decisive direction and create empowering conditions that enable self and others to achieve their goals
COMMUNICATION
Listen, understand, share information and knowledge proactively to develop understanding and insight in self and others
COMMERCIAL AWARENESS
Use knowledge of the Bank’s services to create business opportunities. Focus on costs, profits, market, new business opportunities and activities that will bring the highest return at the lowest risk.
CREATIVE PROBLEM SOLVING
Understand the situation, break problems into constituent parts, analyze the problem step by step, distinguish key elements from the irrelevant or trivial, and select workable solutions derived through original and conceptual reasoning.
CHANGE MANAGEMENT, PLANNING AND ORGANISING
Take appropriate actions to make necessary changes happen, and embrace innovative and new ideas to motivate self and others to improve personal and business performance continuously. Approach issues, tasks and projects systematically, in line with the correct priorities, and use resources effectively to accomplish goals.
TEAMWORK
Work collaboratively, emphasizing teamwork, diversity, learning and knowledge sharing
DEVELOPING & COACHING
Encourage and support the development of people, identify developmental needs, and arrange appropriate learning experiences
RESULTS FOCUS
Take responsibility and ownership for delivering results through personal initiative and commitment
CUSTOMER FOCUS
Is committed to the delivery of premium customer service and building new and lasting customer relationships
我面的不是customer service 是analyst/specialist
Will be in the front office, it is a customer facing role, you will be handling cash, account opening, blah blah blah, i know that their salary is relatively low. have you been told the salary range? i wouldn’t be surprised if it is lower than what you are getting paid at the moment.
祝你成功啊，估计不会很难吧？
good luck!!
祝你好运哈~~~
It is cashier.
low salary and limited promotion opportunity.
stable
你的可就专业多了~我还在踌躇，，，虽然工种比现在harrods的sales assistant好听点，可是工资应该还没有卖包包的高。。
估计就是他们能pay的最低工资了，肯定不会高，应该比我现在的salary还要低。。有点犹豫，为了钱还是工作。。感觉这个工作发展前景也有限啊，没有什么发展空间。
对对，工作稳定朝九晚五，pay的不多，晋升空间小。。。
可能是这样哦 我一直听说卖名牌包包其实挺赚钱的 比银行赚的多 不是没可能的 至少我朋友在LV国内做sales的 一个月能赚一万RMB
就是站着幸苦了点
不过去面面看吧！祝你成功！
记得面试回来反馈一下哦！
恩 我就是在harrods的prada卖包包，想说辛苦一年，之后如果回国的话不知道在harrods卖奢侈品的经验能不能在国内有点帮助？但是我还是打算去面试看看，当做经验也好。就是想说在英国的中国银行的柜台经验和英国harrods卖prada经验，如果之后回国或者去香港新加坡发展，哪个经验帮助更大些。。
男包还是女包啊？？
我觉得这是两个不同industry哦 虽然都有共同的客服经历
如果你以后想走fashion, marketing & sales, branding这方面的话 harrods的经历有帮助
但如果以后准备回国发展的话 而且确定要做banking的话 显然银行的经历是有帮助的
能请问一下为什么harrods的工作不想做了呢？
这个要看你的职业规划。
女包~~ 买包包可以找我哦~
哦，不过我都在男包那边，哇咔咔。。。。