我第一次发邮件 给的信息不全 然后BRP很快给我回了邮件 问我要了如下的information。
Thank you for your enquiry regarding your Biometric Residence Permit. In order to deal with your enquiry, we require all of the following information:
Full Name
Date of Birth
Nationality
Passport Number
Case Reference Number
BRP Reference Number (if you have one)
A contact telephone number
Full Details of the delivery address
The case reference number can be found on any written correspondence you will have received from the UK Border Agency concerning your application for leave to remain. The BRP reference number is on the front of the permit in the top right hand corner. It should start with two letters followed by 7 numbers.
Please ensure that you have provided us with all of the above information in full. If all of the above information has not been provided in full we will not able to deal with your enquiry. Once we have all the information we require, you will receive an answer to your enquiry within 10 working days. If you have not had a response from us within 28 days, you should write to us at:
Freepost RRYX-GLYU-GXHZ
Returns Unit
P.O. Box 163
Bristol BS20 1AB
You are advised not to make any travel arrangements while this matter is being investigated.
Thank you
BRP Customer Contact Centre
你也可以发邮件问问 祝好运。不过真的要谢谢LZ的分享。