we bought Taylor Wimpey ‘Alton’, so far so good. not every site is the same, so you do see people complaining and people apprising.
first of all, make sure it’s freehold. (if should all be freehold now after the ‘leasehold scandal’.
advice - if you are first time buyer ( you can use help to buy, interest free for the first 5 years on your 40% of the house value).
we used Taylor Wimpey recommended solicitor and mortgage adviser. didn’t need to do anything, they processed it all. solicitor was with Bannister & Preston, in my opinion, they are good.
if you have the fund, make the house to the way you want, money come secondary, because you will learn that use Taylor Wimpey to upgrade is cheap than do it yourself later on. ( we are no DIY person, so upgrade suit us).
Price - it is not negotiable. ( many people are queuing to buy if you don’t want it, unfortunately, yes) but you can ask them if they could upgrade your carpert / give you a shed storage for free. Note - you have to do it before you put deposit down!
Feel free to message me if you want to ask more. apologies no Chinese keyboard at work.